FOR HANGERS & LETTERS:
How long does it take to process orders?
Orders take 3-5 days to process.
How long does it take to ship orders?
Orders take 5-7 days to ship.
Do you offer refunds?
No, we do not offer refunds. All sales are final and non-transferable.
What if my hanger arrives damaged?
If you receive a damaged hanger, you have 48 hours from the time that you received it to contact us.
FOR ORGANIZING SERVICES:
How do I order a package?
After your purchase you will receive a confirmation email. Within 1-2 business days we will contact you for consultation.
How long is the consultation?
Consultation is approximately 30 - 45 minutes.
Will Brownstone Closets shop for organizing items and decor?
Yes. We offer a la carte services priced at $75/hr.
Does Brownstone Closets travel out-of-state?
We currently service the tri state NY/NJ/PA area.