FOR HANGERS & LETTERS:

How long does it take to process orders?

Orders take 3-5 days to process.

How long does it take to ship orders?  

Orders take 5-7 days to ship.

Do you offer refunds?  

No, we do not offer refunds.  All sales are final and non-transferable.

What if my hanger arrives damaged?  

If you receive a damaged hanger, you have 48 hours from the time that you received it to contact us.

 

FOR ORGANIZING SERVICES:

How do I order a package?  

After your purchase you will receive a confirmation email.  Within 1-2 business days we will contact you for consultation.

How long is the consultation?

Consultation is approximately 30 - 45 minutes.

Will Brownstone Closets shop for organizing items and decor?

Yes.  We offer a la carte services priced at $75/hr.

Does Brownstone Closets travel out-of-state?

We currently service the tri state NY/NJ/PA area.